Shipping policy
Shipping Policy
Digital Products Only
The Busy Honey Bee is an Australian educational resource company that sells digital products only. We do not ship physical items.
Delivery Method
All digital resources are automatically and instantly delivered via email to the email address provided at checkout once payment has been successfully processed.
Accessing Your Purchase
After completing your purchase, you will receive an email containing:
- Your order confirmation
- A download link or instructions to access your digital resources
If you do not receive this email within a few minutes, please check your junk or spam folder.
Delivery Issues
If you experience any issues receiving or accessing your digital resources, please contact us at info@thebusyhoneybee.com.au with your order details. We will assist as quickly as possible.
No Shipping Fees
As all products are digital, no shipping fees apply.
Incorrect Email Address
Please ensure your email address is entered correctly at checkout. The Busy Honey Bee is not responsible for delivery issues caused by an incorrect email address supplied by the customer.
Consumer Law
This policy is in line with the Australian Consumer Law (ACL). Your rights under the ACL are not affected by this policy.